Research on Cluster Analysis Method of E-government Public Hotspot Information Based on Web Log Analysis

Abstract

To master the hotspot information of E-government public opinion macroscopically, and so that the government can provide more target-oriented information and services for the public. A method for calculating the public concern degree of E-government public opinion is proposed in this paper. In this method, two indices that can reflect the hotspot information of public opinion to a certain degree are calculated through the web log mining, the attention degree of the information through the weighting computation to find the hotspot problems that the public cared about in a certain period of time. A fuzzy cluster analysis method that can find hotspot problems is presented in this paper. And an illustrative example is given to describe the clustering process.