Measuring and Monitoring Movements in Course Interest at the University Computing Centre: A Statistical Platform for Quality Improvement and New Course Deployment Decisions

Vesna Lužar-Stiffler, Miroslav Milinović, Charles Stiffler


A sample of 7000+ students was analyzed by the University Computing Centre (SRCE) staff to evaluate course satisfaction, teacher performance, and changing course demands. Findings indicated adequate overall performance, and changing course content needs over a four year time period. The major conclusion of the Project (SOCRATES) is that the software product developed during the research can become an economical and useful tool in helping to shape administrator efforts and decisions regarding the allocation of scarce organizational resources and in the development of new course offers at SRCE.

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